Last update : 11/08/2025

1. Introduction

SmartRenter is committed to protecting the privacy of its users. This policy explains what data we collect, how we use it and what your rights are under the General Data Protection Regulation (GDPR).

2. Data collected

We may collect the following data:

  • Data supplied directly surname, first name, e-mail address, postal address, telephone number.
  • Data relating to use of the site IP address, browser type, pages visited, time spent.
  • Transactional data Information required to process orders (via WooCommerce, Stripe, etc.).

3. Use of data

Your data will only be used for :

  • Responding to your requests.
  • Process your orders and payments.
  • Send you communications relating to your purchase or your account.
  • To improve our services and the user experience.

We do not sell or rent your data to third parties.

4. Cookies

We use cookies to :

  • Ensuring the smooth running of the site.
  • Measure the audience and improve content (Google Analytics, if activated).
  • Save your preferences (language, basket, etc.).

You can manage your cookie preferences at any time via the consent banner.

5. Shelf life

Your personal data is stored :

  • For as long as is necessary for the purposes for which they were collected.
  • In accordance with current legal and tax obligations.

6. Your rights

In accordance with the RGPD, you have the following rights:

  • Access your data.
  • Rectify your data.
  • Request their removal.
  • Limit or object to their processing.
  • Request the portability of your data.

To exercise your rights: team@smartrenter.be.

7. Security

We take all appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or disclosure.

8. Contact

If you have any questions about this policy or the processing of your personal data :
📧 team@smartrenter.be